FAQs

For what age are suitable the storyhouses?

Our storyhouses are recommended for children over 3 years, as there are small parts that are not suitable for younger kids.

Can we order more storyhouses on a later stage?

When we were designing the storyhouses we wanted to make sure that all modules fit one on top of each other and one next to each other. Like this you can buy additional houses whenever your kid wants/needs to grow their stories and builds.

What materials do you use?

The quality of the materials we use in our products is our main priority. We want to make sure that every material that goes in the storyhouses is not harmful and has been produced with care for the Earth and the people, who work. Therefore we use birch wood that comes with FSC certificate. The fabric for our cotton bags comes from ISO certified company.

How to care for the storyhouses?

Please clean your houses with dump cloth and make sure that are protected from weather conditions like rain, puddles and too much mud

Can we mix and match the wallpapers?

We design the wallpapers as a set for each small and big storyhouse. You can buy multiple designs and mix-match them according to your child’s stories and settings. We try to design new wallpapers every month and every season, so that new inspirations come your way regularly.

What are the delivery times?

We want to make sure that you receive your order as soon as possible. We aim to ship all orders next day. At checkout we have few options for international delivery, depending on how quick you would like to get your order. It usually takes between 5-7 days for standard international delivery. All orders delivered within Bulgaria take no longer than 1-2 days. For more information, please refer to our page – Delivery & Shipping

How can I return a product?

Please check our Return & Refunds page for more details.